Country

My customer wants to order:

Physical products (Books are shipped out physically to the requested shipping address) Digital products (Digital access codes are emailed to the requested email address)

*Please ensure you choose the right option. Pearson Customer Services is not responsible for incorrect options chosen.

If your order request is a new customer to Pearson, please note customer service will contact you to create a new ERP account. They may request one or more of the following documents: credit application, tax exemption form, business license, articles of incorporation, DBA or any other relevant documentation.

If any information seems incorrect, invalid or not provided, your order will not be placed. You will be appointed a submission id once your order has been received. Please keep it for your records.

All pricing is in USD and is subject to change at Pearson's discretion. Shipping charges are extra and taxes if applicable
If your order requires special pricing please include those pricing details in the comment section below.

Customer Information

Pearson account number

Company/Institution name

Phone number

Billing Address

Country

State/Province

Adress

City

ZIP Code

Billing email address

Shipping Address

Shipping address

is the same as my billing addressis different from my billing address

Country

State/Province

Adress

City

ZIP Code

Shipping email address

Order information

Please select all the relevant boxes for the question based on purchase orders and payments

We have a Certiport ELL OrderWe have a purchase order numberWe do not have a purchase order number, Pearson can put in a purchase order number as per the systemPayment will be respected as per our terms and conditions with Pearson after receiving an invoiceWe wish to pay by credit card immediately and understand that if we choose this option, we must pay before the order ships out

We are a tax exempt organisation and can provide a certificateWe are not tax exempt and accept the applicable taxes of our state

Certiport order number

Purchase order number

Remember to include ISBN and quantity below

Additional comments

*If you have special pricing requirements, please add them here

Please make sure you include either the invoice number, order number, or customer account number.

To ensure the correct setup for our customer, please include:

Proof of purchase or the case number previously created to place the order related to this delivery.

For ScoreKeeper (Versant) and Test Hub requests: Number of licenses by exam type. FYI: The client’s contact person will be assigned as the admin.

For Mondly requests: Number of licenses by type (GLL, WE, LT, DLT) and their duration period (6 or 12 months). Also indicate the licensing model to be used in the setup (B2B Classic, B2B Redemption, B2B2C or D2C). FYI: The client’s contact person will be assigned as the admin.

For PTEL Academy requests: Full name and email of the person(s) for whom log in info (username & password) must be created and the course they should be enrolled in.

For PEP / MEL / PEC requests: Number of access codes purchased by ISBN (i.e., for learner, educator, or both).

Keep in mind that:

Our Support site has guidance resources for all of our products.

We have calendars that all of our customers can consult to identify available live training options.

For Elite Customers, share:

Platform and product
Any initial questions or topics the customer wants to cover.
Three preferred training dates and times

The above will help set up the training accordingly.

Pearson Support for Cross Vertical ELL Sales

Internal use only by Pearson sales teams
Clients must contact ELL via support page

How Can We Help You?

Pearson Support for Cross Vertical ELL SalesInternal use only by Pearson sales teamsClients must contact ELL via support page

How Can We Help You?

Pearson Support for Cross Vertical ELL Sales

Internal use only by Pearson sales teams
Clients must contact ELL via support page