PLEASE READ


This form is ONLY for Practice Test related enquiries


We will be upgrading our practice test system on 21st November 2020, 5am PST – 3pm PST, to ensure we continue to deliver a great practice test experience. 


During the maintenance your practice test scores are likely to be slightly delayed. We expect normal service to resume in the next 48 hours and greatly appreciate your patience. 


Please DO NOT submit a form if your scores are delayed. We recommend you check your account in the next 48 hours.  

Important
Regarding PTE Academic Live Test, please review our Contact Us page and select the following section: "I need help with PTE Academic" and select the relevant section. It is important that you submit your request accordingly to ensure that your request is handled by the dedicated team. Please do not Submit this form regarding PTE Academic Live Test related queries as we will not be able to assist you.
This form is ONLY for Practice Test related enquiries. 

We will be upgrading our practice test system on 21st November 2020, 5am PST – 3pm PST, to ensure we continue to deliver a great practice test experience.


During the maintenance, your practice test scores are likely to be slightly delayed. We expect normal service to resume in the next 48 hours and greatly appreciate your patience.


Please DO NOT submit a form if your scores are delayed. We recommend you check your account in the next 48 hours.



Test Taker`s details

Spell your first and middle names as they appear on your government issued ID. If you only have one name, enter it in the Last Name/Surname/Family name field and enter a full stop (.) in the “First Name” field. Please note, the only acceptable form of ID is the passport in most countries.

Spell as it appears on your government issued ID. If you only have one name, enter it in the Last Name/Surname/Family name field and enter a full stop (.) in the “First Name” field.




Where you are planning to take PTE Academic



In case you don`t enter the correct order number you received from the third-party seller, we will not be able to assist you.



Important
Regarding PTE Academic Live Test, please review our Contact Us page and select the following section: "I need help with PTE Academic" and select the relevant section Delayed Score report. It is important that you submit your request accordingly to ensure that your request is handled by the dedicated team. Please do not Submit this form regarding PTE Academic Live Test related queries as we will not be able to assist you. 

Important
Regarding PTE Academic Live Test, please review our Contact Us page and select the following section: "I need help with PTE Academic" and select the relevant section Delayed Score report. It is important that you submit your request accordingly to ensure that your request is handled by the dedicated team. Please do not Submit this form regarding PTE Academic Live Test related queries as we will not be able to assist you.