In case you would like to update your personal information (legal Name, Date of Birth, Country of citizenship) on your Pearson Test of English account

We would like to remind you that you must enter all of your personal information (legal Name, Date of Birth, Country of citizenship) exactly as it appears on the identification. 

Please note that the passport is the only acceptable form of ID in most countries that you will present at the test centre. 

If there is not an exact match, you will not be able to take your test and you will not be reimbursed for any fees paid.

Please fill the form below with the required information in order to update your information before the scheduled appointment. You will be contacted if any additional information is required. 

Once you entered all the required information below and attached the requested document, you will be able to submit this form. 

Please note that this form may take up to 3-5 working days to be processed and once your request has been processed, the team will contact you via email or phone.

In case you have not heard from us in 5 working days (excluding weekend and public holidays), please check your spam folder. 
Test taker`s details

Spell your first and middle names as they appear on your government issued ID. If you only have one name, enter it in the Last Name/Surname/Family name field and enter a full stop (.) in the “First Name” field. Please note, the only acceptable form of ID is the passport in most countries.

Spell as it appears on your government issued ID. If you only have one name, enter it in the Last Name/Surname/Family name field and enter a full stop (.) in the “First Name” field.


Make sure that your email is the same what you used for your registration.

Make sure that your email is the same what you used for your registration.