We would like to remind you that you must enter all of your personal information (legal Name, Date of Birth, Country of citizenship) exactly as it appears on the identification. Please note that the passport is the only acceptable form of ID in most countries that you will present at the test centre.
If there is not an exact match, you will not be able to take your test and you will not be reimbursed for any fees paid.
You will be able to change your personal details up to 24 hours before your test except your date of birth (DOB). To update your personal information up to 24 hours, please sign into your account by going to pearsonpte.com and clicking on Sign in. You can then click on your profile and update the account or personal information there.
In order to change your date of birth, please submit this form. You will be contacted if any additional information is required. We will not be able to assist you over the phone. Once you entered all the required information below and attached the requested document, you will be able to submit this form.
You will not be able to change your personal details within 24 hours before your test date. You will have to reschedule your test.
Please note that this form may take up to 3-5 working days to be processed and once your request has been processed, the team will contact you via email or phone.
In case you have not heard from us in 5 working days (excluding weekend and public holidays), please check your spam folder.