Thank you for contacting us regarding your delayed score  

Test results are typically available within 5 working days. Occasionally, scores may be returned in less than 5 working days. Seldomly, results may be delayed. As soon as your scores are made available, you will receive an email.


Important
We kindly ask that you wait patiently. You will receive an email from PTE when your score is ready to be released. However, you can log into your account at any time. Learn how to access your score once it is available.
Important
We recommend checking your junk or spam email folders as the email may be there. You will be able to log into your account at any time. If you still have not received your score after 5 working days from your test, and you have not received contact from PTE, please fill out the form below and our Customer Service team will investigate further.

Test taker's details

Spell your first and middle names as they appear on your government issued ID. If you only have one name, enter it in the Last Name/Surname/Family name field and enter a full stop (.) in the “First Name” field. Please note, the only acceptable form of ID is the passport in most countries.

Spell as it appears on your government issued ID. If you only have one name, enter it in the Last Name/Surname/Family name field and enter a full stop (.) in the “First Name” field.

Make sure that your email is the same what you used for your registration.

Make sure that your email is the same what you used for your registration.