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Customer Success & Support Rep (CSSR)

Contact Us Form


Our Customer Support & Success Representative team is dedicated to ensuring the success of educators, key accounts, and reps by providing the best support possible.  Use this dedicated form to contact the Customer Support & Success Representative team in your region. For general student support, please visit https://support.pearson.com/globalelt
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Who is Requesting Support

Information for the person completing this form.

For Pearson Employees Only


A Pearson email address must be provided.


Tell Us About the Customer





Tell Us About the Problem to Solve













Please provide as much information as possible about the problem, including the customer's username, any specific access codeserror messages, or attachments any documents for consideration.

Please include any document, screenshots, or error messages
Access Code Request Details




To request codes for more than 1 ISBN, please click on "Add another response"




To request codes for more than 1 ISBN, please click on "Add another response"



Access Code Request Details





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